Step Right Up

Marketing

Explained by one elephant & a very small town

Six Acts · One Show

Everybody uses these words like they mean the same thing. They don't. Here's the difference, with an elephant.

Act I

The Sign

CIRCUS COMING TO TOWN SATURDAY

You paint a board and stick it in the ground where people drive past. It says what's happening and when. It does not chase anybody down. It just sits there, telling the truth, over and over, to whoever looks up.

That's advertising
Act II

The Elephant

CIRCUS SATURDAY

Same sign. Same words. But now it's strapped to two tons of grey animal walking straight down Main Street at four in the afternoon. Nobody had to be looking. Everybody looked anyway.

That's promotion
Act III

The Flower Bed

THE HERALD ELEPHANT EATS MAYOR'S TULIPS

Nobody planned the tulips. But the paper ran it on page one for free, and by Thursday every person in the county knew there was an elephant in town. You couldn't have bought that. You didn't.

That's publicity
Act IV

The Mayor

He could have called the sheriff. Instead somebody walked him over, apologized properly, offered to replant the whole bed, and handed him front-row seats. Now he's telling the tulip story himself, at dinner, laughing.

That's public relations
Act V

The Booths

RING TOSS POPCORN ADMIT ONE

They're through the gate. Now somebody walks them past the booths, explains what's good, answers the question they were embarrassed to ask, and makes it easy to say yes. They leave lighter in the wallet and happy about it.

That's sales
Finale

The Plan

SIGN TICKET

And every single one of those things — the board by the road, the elephant on Main Street, the tulips, the mayor's dinner-party story, the kid working the popcorn booth — every one of them was on somebody's list before the trucks ever rolled in.

That's marketing

Most people are doing acts one and five

They buy the sign. They work the booth. Then they wonder why the tent is half empty. The show that sells out is the one somebody planned all six.